At C-Sure Consulting, we value our clients and strive to provide high-quality services that meet your needs. This Refund Policy outlines the conditions under which refunds may be issued for services provided by C-Sure Consulting.
 

1. General Refund Conditions

1.1. Refunds are assessed on a case-by-case basis and are not guaranteed.
1.2. Requests for refunds must be submitted in writing to support@c-sureconsulting.com.
1.3. Refunds will only be considered if requested within 14 days of the service completion or project milestone.
 

2. Eligible Refund Circumstances

Refunds may be considered under the following conditions:
2.1. Service Cancellation: If you cancel a service before significant work has commenced, you may be eligible for a partial refund, minus any non-recoverable costs incurred by C-Sure Consulting.
2.2. Service Dissatisfaction: If you are dissatisfied with the quality of our services, we will work with you to address the issue. In the event that a resolution cannot be achieved, a partial refund may be considered.
2.3. Service Non-Delivery: If C-Sure Consulting is unable to deliver the agreed-upon services due to unforeseen circumstances, you may be eligible for a full or partial refund.
 

3. Non-Refundable Situations

Refunds will not be issued under the following conditions: 3.1. Completed Work: Refunds will not be provided for completed services that meet the agreed-upon deliverables.
3.2. Delayed Requests: Refund requests made beyond 14 days after the service or project milestone completion will not be considered.
3.3. Client-Driven Delays: Refunds will not be issued if delays or failures in project timelines are due to a client's lack of response or failure to provide necessary information.
 

4. Partial Refunds

Partial refunds may be issued at the discretion of C-Sure Consulting, considering factors such as: 4.1. The proportion of work completed.
4.2. Any costs already incurred by C-Sure Consulting.
 

5. Refund Process

5.1. To request a refund, please send an email to support@c-sureconsulting.com with the subject line “Refund Request” and include the following:

• Your name and contact information.

• Details of the service or project.

• The reason for the refund request.

5.2. Refunds will be processed within 14 days of approval and issued via the original payment method.
 

6. Amendments to the Policy

C-Sure Consulting reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the date at the top will be updated accordingly.
 

7. Contact Information

If you have any questions regarding this Refund Policy, please contact us at:
Email: support@c-sureconsulting.com
Phone: +44 (0) 330 133 2454